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Thank you for shopping with UNV Guyana! We aim to ensure that your order arrives safely and on time. Below, you will find detailed information regarding our delivery process.
We offer various shipping options to meet your needs. Below are the standard shipping methods and delivery times:
Please note that delivery times are estimates and may vary based on your location, courier delays, or unforeseen circumstances.
Shipping fees are calculated based on the weight, dimensions, and destination of your order. You will be able to view the total shipping cost before completing your purchase during checkout.
While we make every effort to ship your order on time, sometimes delays may occur due to factors beyond our control (e.g., weather, customs processing, or courier issues). If your order is delayed, we will notify you via email with an updated delivery estimate.
Once your order has been placed, we are unable to change the delivery address. Please double-check the shipping address before finalizing your order. If you notice an error, contact us immediately, and we will try to assist you if the order has not been shipped.
For information regarding returns and exchanges, please refer to our Return Policy page. We are committed to ensuring your satisfaction with every purchase.
Need Help?
If you have any questions or concerns regarding your delivery, please don't hesitate to reach out to our customer service team at 592-622-1061. We’re here to help!
Thank you again for choosing UNV Guyana. We appreciate your business and look forward to serving you!
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I needed unlimited WiFi. I wasn't informed that there was a limit to the WiFi doesn't seem the staff at CT Williams was aware either. Ultimately I spent $27,000.00 for approximately 5 days of service. I need to have the service disconnected.
Dear Kristoff Charles,
I sincerely apologize for your disappointing experience regarding the WiFi service. We strive to provide clear information about our services, and I regret that we fell short in this instance. Your feedback is invaluable, and I will ensure our team is better informed going forward. After investigating the matter we advised you that the sole purpose of the internet, is not what you used it for which resulted in your simcard data being maxed out, and you agreeded to gave us some feedback upon the permission granted by your landlord to have a cable run directly to your router which will enhance your wifi connection at your apartment in which you never did. If you are still in need of assistance with your account or service disconnection, please contact us directly at info@ctwtech.com or 6221061 Thank you for bringing this to our attention.
Best Regards,
Tonetta Grovesnor
Branch Manager
CT Williams Technologies Inc
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